An evaluation framework for public procurement processes

Effective public procurement is crucial for government efficiency and the delivery of public services. To lay a foundation for policy-making and operational enhancements, this paper proposes an evaluation framework for public procurement processes that recognises the government’s dual role as the state and a market participant throughout the procurement life cycle. A first-of-its-kind illustrative evaluation of the National Highways Authority of India (NHAI) identifies several areas for improving India’s public procurement system. The evaluation framework and its use illuminate the complexities of public procurement in India’s largest state-controlled procuring entity and serve as a standardised model for other entities to refine their procurement processes.